Careers

Careers

Job Description: Bottling Line Associate

Bottling Line Associates are responsible for the duties related to bottling and packaging operations. As the bottle and associated packaging represent the “face” of Kōloa Rum Company, the Bottling Team is tasked with applying all Kōloa Rum standard operating procedures (“SOP”) and guidelines to ensure consistent, high-quality Kōloa Rum products are produced. A Bottling Line Associate is responsible for arriving to work on time and allowing shift work to begin at the scheduled start time. Bottling team members work both as a team and independently in preparing the bottling line and all necessary/appropriate equipment, supplies, and related items correctly, to best ensure optimal production process output throughout each bottling shift. Also, Bottling Team Members are responsible for proper and thorough cleaning of the bottling line, its components, and team member work areas (per SOP) once bottling session is completed (all product has been bottled, packed, and recorded).

Typical responsibilities of the job include:

  • Ensure line, related equipment, and input supplies are properly set and available for use during the bottling session
  • Accurately and safely conduct bottling session, fulfilling duties at a variety of workstations along the bottling line
  • Complete understanding of bottling line processes and duties
  • Consistent adherence to quality control safety standards
  • Clean bottling line and associated area/items, execute proper shut-down of equipment/machinery, and return unused input supplies to appropriate storage areas (per SOP)
  • Cross-train to learn all bottling line station duties and associated equipment/machinery.
  • Follow all SOPs regarding bottling operations
  • Maintain high-level of quality control at all times at each workstation during all tasks
  • Provide clear and effective communication, both verbally and in writing, to all co-workers and managers
  • Communicate any issues with equipment or processes to Team Lead/Maintenance Technicians with proper urgency
  • Practice all safety procedures and protocols, per guidelines/documentation instructions and established SOPs
  • Always promote a safe positive work environment
  • Frequent problem solving, both independently and with co-workers, in a team environment

Job Description: Retail Sales Associate & Rum Tender

The Retail Sales Associate is responsible for handling various sales activities, including facilitating
purchases and providing excellent customer service.

The specific duties and responsibilities of a Retail Sales Associate vary widely but typically include the following:

  • Be aware of and help to ensure compliance with health and county, state, and federal liquor control regulations
  • Greet customers when they enter the store
  • Answer the phone with a friendly tone
  • Build rapport through conversation and recommendations
  • Study for and pass the red card test, in accordance with Kauai Liquor Control Commission
  • Inform customers about product information
  • Keep the sales floor stocked with merchandise
  • Assist with displaying merchandise
  • Organize the sales floor and stock area
  • Collaborate with colleagues to ensure rum tastings occur on schedule and to capacity
  • Comfortable with speaking to large groups of people and providing clear directions
  • Keep the store clean
  • Accurately process cash, credit cards, and gift card
  • Able to stand for several consecutive hours
  • Have a flexible schedule to work a variety of hours which may include mornings, evenings, and weekends
  • Other tasks, as needed, to assist store manager/assistant manager

A Rum Tender is responsible for creating a positive experience with guests in the Tasting Room to
encourage growth in the retail store. A successful Rum Tender will convey the history and knowledge behind Kōloa Rum Company and our Rums while sparking brand interest.

Specific duties and responsibilities of a Rum Tender vary widely, but typically include the following:

  • Greet customers when they enter the Tasting Room
  • Build rapport through conversation and recommendations
  • Study for and pass the red card test, in accordance with Kauai Liquor Control Commission
  • Inform customers about product information through a story telling experience that conveys the culture, history, and ambience of the Kōloa Rum Co. brand
  • Keep all facets of the Tasting Room clean and orderly, including the bathroom
  • Ensure the Tasting Room is ready for the next tasting/Rum Tender
  • Complete the daily task list for the Tasting Room in a timely manner
  • Assist in the ordering of rum for the needs of the Tasting Room
  • Relay any information or needs pertaining to the Tasting Room
  • Adhere to company procedures and protocols, as needed
  • Stay on time with tastings by coordinating with retail staff
  • Able to stand for several consecutive hours
  • Have a flexible schedule to work a variety of hours which may include mornings, evenings, and weekends
  • Accommodate and be flexible to fill tasting room to its capacity
  • Other tasks, as needed, to assist store manager/ assistant manager